運送政策
At Aura Studio, we’re thrilled to bring our trendy outfit to you, wherever you are! We offer worldwide shipping and free standard shipping on all orders over HKD $500 or NT$2,000. For the rest of the world, the costs are calculated based on package weight of the items. Below are the details to ensure your shopping experience is as smooth as a summer breeze!
Shipping Times
We process and ship orders as quickly as possible to get your new favorite outfit to you! Estimated delivery times after order processing are:
Hong Kong, Taiwan, Macau
Standard Shipping: 5–10 working days
Asia
Standard Shipping: 5–12 working days
Rest of the World
Standard Shipping: 5–20 working days
Please note: Delivery times are estimates and may vary due to factors like customs processing or public holidays. Working days exclude weekends and public holidays.
Customs Duties
For international orders, customs duties or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer. If a parcel is returned to us because the customer refused to pay customs charges or taxes, the customer will be fully liable for:
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Return shipment costs
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Customs charges
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Handling fees
These costs will be deducted from any refund due.
Important: Aura Studio cannot declare purchased items as gifts or lower their value to avoid customs fees, as this violates customs regulations.